by John
Measurement brings focus. You may have read about my son Luke in previous articles. He has a number of disabilities of varying severity and suffers from epilepsy, a condition that affects the brain and causes repeated seizures. His life is at risk every time he...
by John
Key to Communication Who knew that someone dressed up in a gorilla outfit, playing the drums to Phil Collins’ song ‘In the Air Tonight’ would be connected to………. ……Cadbury’s Chocolate. At face value this statement may only make sense in the UK (click the link here to...
by John
Thank you for signing up for the Emotional Intelligence mini course You will start to receive an email each day for four days. We will cover different topics each day. If you have any questions please let me know. A little back ground on EI: Gary Hart a presidential...
by John
by John
The skill of building Rapport “There is no such thing as a resistant client. There is only a lack of rapport,” I said. As I stood in front of the Drug Action team, one man appeared unconvinced. He said, “I work with young offenders. One young man comes to his meeting...